Where are you asking questions? I don't think e-mail and private messages are enabled here.
Somewhere back in Andy's instructions about how to use the website, I think he says to ask things on the open forum to get answers faster.
Since the forum is so new, I don't think most of us are visiting here very often. I know I'm not.
If this doesn't clear things up, try asking specific questions and maybe one of us will have an answer.